Who we are
This website is operated by Made by Eliana. Our website address is: https://made-by-eliana.gostner.net.
What personal data we collect and why
Orders and customer accounts
When you place an order, we collect your name, email address, shipping address, and payment information. We need this data to process your order and keep you informed about shipping status. If you create a customer account, we also store your order history so you can view past purchases.
Comments
When you leave a comment on our site, we collect your name, email address, and IP address. The IP address is used for spam detection. After your comment is approved, your profile picture (if you use Gravatar) is visible to the public alongside your comment.
Contact forms
If you contact us through a contact form, we collect your name, email address, and message content. We use this information solely to respond to your inquiry.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website could download and extract location data from images.
Cookies
Our website uses cookies to enhance your experience:
- Shopping cart cookies: These remember the items in your cart while you browse our shop.
- Comment cookies: If you leave a comment, you may opt-in to saving your name and email in cookies so you don’t have to re-enter them. These last for one year.
- Login cookies: When you log in, we set cookies to save your login information. These last for two days, or two weeks if you select “Remember Me”.
Embedded content from other websites
Pages on this site may include embedded content (e.g., videos, images, social media posts). Embedded content from other websites behaves exactly as if you had visited that website directly. These websites may collect data about you, use cookies, and monitor your interaction with the embedded content.
Who we share your data with
We share your data only with trusted third parties necessary to operate our shop:
- Payment providers: To process your payments securely.
- Shipping services: To deliver your orders.
- Hosting provider: Our website is hosted on servers that store all website data.
We do not sell your personal data to third parties.
How long we retain your data
Comments and their metadata are retained indefinitely so we can recognize and approve follow-up comments automatically. For customers, we retain order information as required by applicable tax and accounting laws. Account information is kept until you request deletion.
What rights you have over your data
You can request to receive a copy of the personal data we hold about you. You can also request that we delete any personal data we hold about you, except for data we are legally required to keep for administrative, legal, or security purposes.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.
To exercise these rights, please contact us at the email address provided on our website.
Where your data is sent
Your data is primarily stored and processed in the United States. Visitor comments may be checked through an automated spam detection service. Order data may be transmitted to payment providers and shipping services to fulfill your orders.
Children’s privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can remove it.
Contact information
If you have any questions about this privacy policy or your personal data, please contact us through our website.